Operator & service
WatermarkRemoverVideo is operated by Allen. For operator, account, billing or privacy questions, contact support@watermarkremovervideo.com. The service provides video watermark, text, logo and background removal through third-party model providers. Processing requires an account, sufficient available credits and an enabled service. Use it only where you are eligible under applicable law.
Permission to edit
Only upload footage you own or have permission to edit, including permission from depicted people where required. Do not remove attribution you are required to preserve, misrepresent ownership, infringe intellectual-property rights or impersonate another person. Commercial use depends on your input rights, provider terms and applicable law. We do not guarantee exclusive ownership or clearance of an output.
Quotes, credits & task recovery
The workspace shows the credit cost for the complete video before processing. Confirming a valid quote reserves its credits; a completed task settles them once, and a confirmed technical failure releases its reservation once. An uncertain task retains its original receipt and reservation while it is checked; it is not automatically submitted again. Contact support with the task reference if a task awaits review. Output media expires after its stated access window; expiry does not restore credits.
Purchases & subscriptions
The Pricing page and live checkout show the USD price, credit quantity, billing interval, validity and purchase conditions. Subscriptions renew at the disclosed interval until cancellation is confirmed. Annual payment releases credits monthly; monthly allowances expire at the next monthly boundary. One-time credit packs do not renew and remain valid for 365 days from payment. Current amounts and limits appear on Pricing. Checkout or trial claims may be unavailable when their controls are disabled; a displayed price is not payment confirmation.
Plans & creditsCancellation & refunds
Use the account page to request cancellation and check its confirmed status. Confirmed cancellation stops future renewal and preserves the paid term; it does not automatically refund an earlier payment. Cash refunds are reviewed against the relevant payment and usage records. Task-credit restoration and cash refunds are separate. Confirmed refunded credits cannot be spent again. Applicable consumer rights continue to apply.
Refund informationAcceptable use & reports
Do not upload or use the service for sexually explicit material, graphic violence, hate, child abuse or sexualized minors, non-consensual impersonation, infringement, fraud, harassment or illegal activity. Do not bypass authentication, credit limits or provider controls. Report suspected abuse or an incorrect restriction to support with the relevant task reference and a description you can lawfully share. Do not send child abuse imagery. Reports and appeals are reviewed; access or hosted files may be restricted as appropriate under applicable law.
Results & availability
AI repair estimates what belongs behind a mark and may change details or introduce artifacts. Review edges, motion, audio, format and suitability before using a result. Examples show specific tested outputs, not a guarantee for every video. Models, capacity and service availability can change. Unsupported files are rejected rather than silently shortened. Changes to these terms are shown with an updated date; applicable legal rights remain unaffected.
Privacy & support
Privacy noticeFor account access, payment problems, privacy requests or content reports, use support@watermarkremovervideo.com. Include the relevant task or order reference and avoid sending passwords or card details.